Privacy policy

Thank you for your interest in our website. Protecting your privacy is very important to us. Below we inform you extensively about the processing of your data.

1. Access data and hosting
You can visit our website without providing any personal information. With each visit to the website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and document the call.
This access data is only evaluated to guarantee trouble-free operation of the site and to improve our services. This must be in accordance with art. 6 paragraph. 1 sentence 1 lit f AVG the protection of our legitimate interests in the correct presentation of our offer that are of decisive importance in the process of weighing interests. All access data will be deleted no later than seven days after the end of your visit to the site.

URL Hosting provider
https://vzor.nl TransIp
Schipholweg 9B, 2316 XB, Leiden

CoC: 24345899 (Leiden)
VAT: NL812334966B01


If a service provider is based in the US, it is certified under the privacy screen between the EU and the US. You can view a current certificate here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen. Furthermore, we have agreed with other service providers based outside the EU or the EEA to apply standard EU data protection provisions to provide appropriate guarantees under Art. 46 para. 2 lit. c AVG.
All data collected in the context of the use of these web pages or in forms for the purposes described below are processed on the servers of the relevant service provider. Processing on other servers only takes place as described in this privacy statement.
 

2. Data collection and use
We collect personal information if you provide it voluntarily when you contact us (eg via the contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process your contact or to open a customer account in accordance with art. 6 paragraph. 1 sentence 1 lit. b AVG and you cannot send the contact person without this information. You can see which data is collected on the basis of the various input forms. We use the information you provide to process your questions.
We have engaged service providers for the technical handling of your questions on our behalf. These service providers are based in the US and are certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.
After complete processing of the application, your data will be limited for further processing and will be deleted after the fiscal and commercial retention periods have expired, unless you have explicitly agreed to further use of your data or we reserve the right to continue to use data, which is legal permitted and about which we will inform you in this statement.

3. Data transfer
If you have ordered goods that we will send to you by post, we will provide the information required for the implementation of the agreement in accordance with the state of the art. 6 paragraph. 1 sentence 1 lit. b AVG to the carrier responsible for delivery if this is necessary for the delivery of ordered goods. Depending on the payment service provider you choose in the order process, we pass on the payment data collected for processing payments to the credit institution responsible for payment and, if applicable, to the payment service providers engaged by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In that case, you must register with the payment service provider with your access data during the ordering process. In this regard, the data protection declaration of the respective payment service provider applies.
We use a payment service provider based in a country outside the European Union. The transfer of personal data to this company only takes place in the context of the need to fulfill the agreement.

4. Email newsletter
E-mail advertising with registration for the newsletter
When you register for one of our newsletters or provide your information to download a document for free from our website or our Facebook or LinkedIn presence, we use the information required for this or separately provided by you to regularly send you our e-mail newsletter at based on your permission in accordance with the state of art. 6 paragraph. 1 sentence 1 lit. a AVG.

The newsletter is sent on our behalf by service providers to whom we pass on your email address for this purpose.

If the newsletter is sent through a US-based service provider, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link provided for this in the newsletter. After deregistration, we will delete your e-mail address, unless you have explicitly agreed to further use of your data or we reserve the right to continue using data, which is legally permitted and about which we inform you in this statement.

E-mail advertising without registration for the newsletter and your right of objection
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to notify you in accordance with art. 11.7 paragraph 3 Telecommunications Act regularly send offers for similar products, such as products already purchased, from our assortment by e-mail. This serves to protect our legitimate interests in an advertising approach to our customers who prevail in the process of weighing interests according to art. 6 paragraph. 1 sentence 1 lit. f AVG.

The newsletter is sent on our behalf by service providers to whom we provide your e-mail address for this purpose.

If the newsletter is sent through a US-based service provider, it is certified under the EU-US Privacy Shield. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this in the advertising e-mail.

5. Integration of the Trusted Shops Trust badge


To be able to display our Trusted Shops seal of approval, any collected reviews and the product range of Trusted Shops after an order, the Trusted Shops Trustbadge is integrated on this web page.
After considering our different interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the services advertised with it are a product of TRUSTED SHOPS GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request is documented with, for example, your IP address, the date and time of the request, the amount of data sent and the name of your internet provider (access data). This access data is not processed and is automatically overwritten no later than 7 days after your last visit to the page. Other personal data is only passed on to Trusted Shops if, after placing an order, you choose to use the Trusted Shops products or have already registered for their use. In that case, the contractual agreement between you and Trusted Shops applies.

6. Cookies

In order to improve the user experience on our website and to enable you to use certain functions of it to display suitable products or to conduct market research, some pages of this website use so-called cookies. This serves to protect our legitimate interests in the optimized presentation of our offer according to art. 6 paragraph. 1 sentence 1 lit. f AVG that are of decisive importance in the process of weighing interests. A cookie is a small text file that is automatically stored on your end device. Some of the cookies we use are deleted after you close the browser session, that is, when you close the browser (these are the so-called session cookies). Other cookies are stored on your end-user device and allow us to recognize your browser when you visit us again (permanent cookies). To check the storage period of cookies, you can use the Overview function in the cookie settings of your web browser. You can configure your browser so that it informs you when a page uses cookies and decides on a case-by-case basis whether you accept or decline the cookies on a particular website or in general. Each browser has a different policy for managing cookie settings. The browser policy is described in the Help menu of each browser and explains how you can change your cookie settings. See the links below for more information about changing the settings in your browser:
Internet Explorer ™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/kb/PH21411?locale=de_DE
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox ™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera ™: http://help.opera.com/Windows/10.20/en/cookies.html

Please note that disabling cookies may limit your access to some functions of our website.

Web analysis
Use of Google (Universal) Analytics for web analysis
For website analysis, this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de). In accordance with art. 6 paragraph. 1 sentence 1 lit f AVG, this serves to safeguard our legitimate interests in an optimized presentation of our offer that prevail in the process of weighing interests. Google (Universal) Analytics uses methods with which your use of the website, such as cookies, can be analyzed. The automatically collected information about your use of this website is usually transferred to a Google server in the US and stored there. By activating IP anonymization on this website, the IP address is shortened before it is sent within the member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. The anonymous IP address sent by your browser in the context of Google Analytics is not merged with other data from Google. After termination of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the US and is certified under the EU-US Privacy Shield. You can view a current certificate here. As a result of this agreement between the US and the European Commission, the European Commission has established an adequate level of data protection for companies certified under the privacy screen.

You can prevent Google from collecting the data generated by the cookie regarding your use of the website (including your IP address) and having it processed by Google, by downloading and installing the browser plug-in via the following link is available: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser plugin you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click on the link again.

7. Sending reminders by e-mail
If you have given us explicit permission for this during or after your order in accordance with art. 6 paragraph. 1 sentence 1 lit. a AVG, we use your e-mail address to send you an evaluation reminder by e-mail.

The consent can be withdrawn at any time by sending a message to the contact option described below with elaboration for the future.

 


8. Contact options and your rights

As a data subject you have the following rights:

  • in accordance with art. 15 AVG, you have the right to request information about your personal data processed by us, insofar as described therein;
  • in accordance with art. 16 AVG, you have the right to demand the immediate correction of incorrect or complete personal data stored by us;
  • in accordance with art. 17 AVG, the right to request the deletion of your personal data stored with us, unless further processing
    - to exercise freedom of expression and information;
    - for compliance with a legal obligation;
  • - for reasons of public interest, or
    - asserting, exercising or defending legal claims is required;
  • in accordance with art. 18 AVG, the right to request the limitation of the processing of your personal data, insofar as
    - you deny the accuracy of the data;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you do need it to institute, exercise or defend legal actions, or
    - you have objected to the processing based on art. 21 AVG;
  • In accordance with art. 20 AVG, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request the transfer thereof to another responsible party;
  • The right to submit a complaint to a supervisory authority in accordance with art. 77 AVG. You can also contact the regulatory body in your usual home or workplace or at the head office of our company.

If you have questions about the collection, processing or use of your personal data, information, correction, limitation of processing or deletion of data or withdrawal of a given permission or objection to a specific use of data, please contact;


Roffa Products
Jan van Ghestellaan 38
3054 CJ Rotterdam
Email: [email protected]
Tel. No .: +31(0)6-12464523

 

 

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Right of objection
To the extent that we process personal data as described above to protect our legitimate interests that prevail in the process of balancing interests, you can object to this processing from the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to object if there are reasons that arise from your specific situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove that there are compelling reasons for protecting the processing, which outweigh your interests, rights and freedoms, or if the processing serves to institute, exercise or defend legal actions.

This does not apply if the processing is intended for direct marketing purposes. Then we do not process your personal data for this purpose.

as described above.

For questions please contact;

Roffa Products
06-12464523
[email protected]